Legal
Terms of Service
Last updated: 2026-05-04
These Terms of Service (the “Terms”) govern your access to and use of the website located at https://pit.com (the “Site”) and any features made available through it (collectively, the “Services”). The Services are provided by Pitdotcom Sweden AB, a Swedish limited liability company with company registration number 559493-9851 and registered office at Luntmakargatan 26, 111 37 Stockholm, Sweden (“Pit”, “we”, “us”, or “our”).
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services. If you are accessing the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case “you” and “your” refer to that entity. If you do not have such authority, you agree to be personally liable under these Terms.
These Terms govern your use of the Site only. If you are a Pit customer using our enterprise products, your use of those products is governed by a separate written agreement (a “Master Services Agreement” or equivalent) and not by these Terms. For the avoidance of doubt, in such cases, such Master Services Agreement or equivalent will prevail.
1. About Pit and the Services
Pit operates the Site to provide information about Pit and its products and to enable visitors to learn about, and contact, Pit through forms and similar request features made available on the Site.
2. Eligibility
You may use the Services only if you are at least 18 years old, have the legal capacity to enter into a binding agreement with Pit, and are accessing the Services in connection with a business or professional purpose, on your own behalf or on behalf of an organisation. You may not use the Services if you are barred from doing so under applicable law.
3. Privacy
Our Privacy Policy, available at https://pit.com/privacy, describes how we collect, use, and share personal information in connection with the Services. Please review it carefully.
4. Changes to these Terms
We may update these Terms from time to time at our discretion. If we make material changes, we will notify you by posting the updated Terms on the Site and updating the “Last updated” date above, and where appropriate by other means. Your continued use of the Services after the updated Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.
5. Acceptable Use
You agree not to, and not to permit any third party to:
- Copy, reproduce, modify, distribute, publicly display, or create derivative works of any part of the Services or its content, except as expressly permitted by these Terms;
- Use Pit’s name, trademarks, logos, or any other Pit branding without our prior written consent;
- Use the Services for the benefit of any third party, or in any commercial manner not expressly permitted by these Terms;
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, models, or underlying ideas from the Services, except to the extent such restriction is prohibited by applicable law;
- Interfere with, damage, or disrupt the Services or any systems or networks underlying the Services, including by introducing malware or excessive traffic;
- Attempt to gain unauthorised access to the Services or to any user account, system, or data, or use any automated tool (including bots, scrapers, crawlers, or data-mining tools) to access the Services or to extract content, except for generally available web browsers and search-engine indexers operating within their published guidelines;
- Collect, harvest, or extract personal information about other users of the Services;
- Use the Services to develop, train, or evaluate any artificial-intelligence model or product that competes with the Services;
- Submit content that is unlawful, infringing, defamatory, harassing, fraudulent, or otherwise objectionable; or
- Use the Services to violate any applicable law or regulation, or to interfere with another person’s ability to use the Services.
6. Intellectual Property
6.1 Pit Materials
Pit and its licensors retain sole and exclusive right, title, and interest in and to the Services and all software, content, designs, models, algorithms, architecture, methods, know-how, tools, and other materials made available through or underlying the Services (collectively, “Pit Materials”), including all associated intellectual property rights. Nothing in these Terms transfers or assigns any ownership of Pit Materials to you, and no rights are granted to you other than as expressly set out in these Terms. Subject to your compliance with these Terms, Pit grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Services solely for your own internal evaluation purposes and not for commercial resale or redistribution. For the avoidance of doubt, nothing in these Terms shall restrict Pit’s right to use any general knowledge, skills, experience, ideas, concepts, or know-how acquired or developed in connection with the provision of the Services.
6.2 Trademarks
“Pit” and the Pit logo are trademarks of Pit. Other names, logos, and trademarks displayed on the Services may be the property of their respective owners. Nothing in these Terms grants you any right to use any Pit trademark or any third-party trademark.
6.3 Feedback
If you choose to submit comments, suggestions, ideas, or other feedback regarding the Services (“Feedback”), you grant Pit a perpetual, irrevocable, worldwide, royalty-free, sublicensable licence to use, reproduce, modify, and otherwise exploit the Feedback for any purpose without restriction or compensation to you.
7. Third-Party Services and Links
The Services may contain links to, or allow you to interact with, third-party websites, services, or resources (“Third-Party Services”). Pit provides such links and integrations as a convenience and does not endorse or assume responsibility for the content, products, or services of any Third-Party Service. Your use of any Third-Party Service is at your own risk and is subject to the terms and policies of the relevant third party.
8. Disclaimer of Warranties
Services provided “as is”. To the maximum extent permitted by applicable law, the Services are provided “as is” and “as available”, without warranty of any kind, whether express, implied, or statutory. Pit specifically disclaims all implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, and quiet enjoyment, and any warranties arising out of any course of dealing or usage of trade. Pit does not warrant that the Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Services or the systems that make them available are free of viruses or other harmful components.
Nothing in these Terms excludes or limits any warranty, right, or liability that cannot be excluded or limited under mandatory applicable law (including consumer protection law).
9. Limitation of Liability
No indirect or consequential damages. To the maximum extent permitted by applicable law, in no event will Pit, its affiliates, or its or their respective officers, directors, employees, agents, or service providers be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, savings, business opportunity, data, goodwill, or service interruption, arising out of or in connection with these Terms or your use of or inability to use the Services, whether based in contract, tort (including negligence), strict liability, product liability, or any other legal theory, and whether or not Pit has been advised of the possibility of such damages.
Aggregate liability cap. To the maximum extent permitted by applicable law, Pit’s total aggregate liability arising out of or in connection with these Terms or your use of the Services will not exceed one thousand euro (EUR 1,000).
Nothing in these Terms excludes or limits Pit’s liability for: (i) death or personal injury caused by Pit’s negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be excluded or limited under mandatory applicable law.
The exclusions and limitations of liability set out above are fundamental elements of the basis of the bargain between you and Pit.
10. Indemnification
To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Pit and its affiliates and their respective officers, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your access to or use of the Services in breach of these Terms; or (b) your violation of any applicable law or any rights of a third party.
11. Termination
We may suspend or terminate your access to the Services at any time, with or without notice and at our sole discretion, including if we believe that you have violated these Terms. Upon termination, your right to use the Services will cease immediately. Sections that by their nature should survive termination (including Sections 5, 6, 8, 9, 10, 12, 13, and 14) will survive.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of Sweden, without regard to its conflict-of-laws provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, will be submitted to the exclusive jurisdiction of the courts of Sweden, with Stockholms tingsrätt as the court of first instance, except that nothing in this Section will limit Pit’s right to seek injunctive or other equitable relief in any court of competent jurisdiction.
If you are a consumer resident in the European Economic Area, this Section does not deprive you of the protection afforded by the mandatory provisions of the law of your country of residence.
13. Miscellaneous
13.1 Entire Agreement
These Terms, together with the Privacy Policy and any other policies referenced in these Terms, constitute the entire agreement between you and Pit regarding the Services and supersede all prior or contemporaneous agreements and understandings on the subject.
13.2 Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
13.3 Assignment
You may not assign or transfer these Terms or any of your rights or obligations under them, by operation of law or otherwise, without our prior written consent. Pit may freely assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets, or otherwise.
13.4 No Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of Pit.
13.5 Notices
We may provide notices to you by posting on the Site, by email to the address you have provided, or by any other reasonable means. You may provide notices to Pit by sending an email to [email protected].
13.6 Force Majeure
Pit will not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental action, labour disputes, internet or telecommunications failures, or third-party service outages.
13.7 Relationship of the Parties
Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Pit.
14. Contact
If you have any questions about these Terms, please contact us at [email protected]. Pit’s registered office is Pitdotcom Sweden AB (company registration number 559493-9851), Luntmakargatan 26, 111 37 Stockholm, Sweden.